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Vendors - Getting Started Help

Steps for all new Vendor organizations to follow to use Procurement Integrated Enterprise Environment applications



Step 1: Register with System for Award Management (SAM).

  • Register in SAM:
    • Your company must be registered in the System for Award Management (SAM)
    • Visit SAM.gov to complete your registration.
    • This step is required to do business with the Department of Defense (DoD).
  • Identify Your SAM POC:
    • Ensure your company has a SAM Point of Contact (POC) listed. This person manages updates to your company's SAM profile.
      • If you need assistance with SAM registration or identifying your SAM POC, contact the Federal Service Desk at 866-606-8220 or 334-206-7828.
  • Assign or Confirm an Electronic Business(EB) POC:
    • The EB POC is responsible for authorizing employees to access and manage vendor data like contracts, invoices, and payments.
    • The SAM POC must enter or update the EB POC information in SAM.
    • Check SAM.gov or ask your SAM POC to confirm who is listed as the EB POC.
      • If you need help, contact the Federal Service Desk at 866-606-8220 or 334-206-7828.

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Step 2: Add Your CAGE Code to the PIEE Vendor Group Structure

  • Vendor Group Setup: A Vendor Group must be set up in the Procurement Integrated Enterprise Environment (PIEE) before any employees can register for PIEE applications.
  • Contact the PIEE Help Desk by phone or email:
    • A company representative must request your CAGE Code to be added to a Vendor Group in the Procurement Integrated Enterprise Environment (PIEE).
    • Provide your CAGE Code and desired Group Name. If you don’t specify a Group Name, one will be assigned based on your CAGE Code or company name.
    • Contact the PIEE Help Desk via phone or email. See >Vendor Customer Support for contact details.
  • To request the set up of a vendor group, a company representative must contact the PIEE Help Desk, by phone or email, and supply your CAGE code and group name.
  • See PIEE Vendor Customer Support for contact information

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Step 3: Appoint a Contractor Administrator (CAM) for your Group. (Mandatory Step - there must be a CAM registered for each Group)

  • CAM Requirement:
    • Every Vendor Group must have at least one Contractor Administrator (CAM). The CAM manages access to PIEE for all company employees.
  • EB POC Responsibility:
    • Only the EB POC listed in SAM can appoint a CAM
    • It’s recommended that the EB POC also serves as the CAM for simplicity.
  • Single-Person Entities:
    • If you are the only employee of your company, you must still appoint a CAM (this can be yourself).
  • Options for CAM Appointment:
    • If the EB POC will be the CAM:
      • They can register as the CAM without additional paperwork.
    • If someone else will be the CAM:
      • The EB POC must approve the appointment or provide a CAM Appointment Letter authorizing the appointment (see Step 4 for details).

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Step 4: Self-Register as a CAM in PIEE.

  • Begin Registration:
    • Select “Vendor” as your user type.
    • Enter your company’s primary CAGE Code, and your personal information in the profile.
      • Note: EB POC and Company Address will populate automatically from data supplied by SAM.gov
        • *Changes to EB POC Name or Email address may take 5 business days to be sent to PIEE.
    • When adding roles:
      • Step 1: Select PIEE - Procurement Integrated Enterprise Environment.
      • Step 2: Choose the Contractor Administrator role.
      • Step 3: Click +Add Roles.
      • The Group Name should auto-populate based on your CAGE Code. If it does not, search for your Group Name (from Step 2) using the Group Lookup feature.
  • Restrictions for First CAM:
    • Only the Contractor Administrator role can be added during the initial registration. Additional roles may be requested after the CAM registration is complete and active.
  • Appointment Letter (If Required and Requested):
    • If the CAM is not the EB POC:
      • The EB POC may receive an email requesting they electronically sign and approve the CAM Appointment.
      • The EB POC may be asked by the Help Desk to submit a CAM Appointment Letter.
      • This letter must match the registration details and include:
        • The CAM’s full name, email, and phone number.
        • The assigned Group Name and CAGE Code(s).
        • Signatures from both the EB POC and the CAM.
      • The EB POC should only send the letter if requested by the Help Desk, and after the registration has been submitted.
      • Download the CAM Appointment letter here.
        • Only send the letter if explicitly requested by the PIEE Help Desk.
  • Finalize Registration:
    • Review and sign the registration to submit.
    • If your CAM account is not activated within two business days, contact the PIEE Help Desk.

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Step 5: Adding additional roles and users.

  • Additional Roles: If you, as an active CAM, need access to additional PIEE applications (WAWF, SPRS, Solicitation…) or roles, you may request additional access after logging in and selecting “My Account,” and choosing “Add Additional Roles
  • Additional Users: Now that you have an active CAM additional users may register for any PIEE Application or roles under your group for your approval and activation.
    • PIEE logins are individual and should not be shared among multiple individuals and should not change hands.
    • All users of PIEE should complete a self-registration with their own unique userID, under then own Name and unique email address.
  • See thePIEE Role Matrix for information on all available user roles.

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Step 6: Determine if batch feeds for WAWF data input is necessary.

  • Most Vendors use the manual, web entry method to input their documents directly into WAWF. Web entry is a good method if you have a small volume of payment documents to create or if you have a small number of line items on your contract(s). However, for vendors that have many transactions and/or many line items per payment document, you may want to consider submitting documents into WAWF via the File Transfer Protocol (FTP) or Electronic Data Interchange (EDI) method.
    • Web entry is a good method if you have a low volume of payment documents to create or if you have a low number of line items on your contract(s).
  • For vendors that have a high-volume transaction and/or substantial quantity of line items per payment document, you may want to consider submitting documents into WAWF via the Secure File Transfer Protocol (FTP) or Electronic Data Interchange (EDI) method.
    • There are many unaffiliated private third-party companies that can submit on your behalf via SFTP or EDI.
  • WAWF FTP and EDI Guides are available after login, in the WAWF Documentation menu, or outside login at the following URLs
  • Please contact the PIEE Help Desk and ask for help with SFTP/EDI setup and testing. (See Vendor Customer Support )
    • A trouble ticket will be created and will be forwarded to the Joint Interoperability Test Center (JITC) and a technician will be assigned to assist you in testing your file layout(s).

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